Fixed Asset Manager Reports Not Installed in QuickBooks 855-749-2321 : Causes and Solutions
QuickBooks Desktop includes a useful feature called Fixed Asset Manager (FAM), which helps businesses manage depreciation for fixed assets like equipment, vehicles, and property. However, some users encounter an issue where FAM reports are missing or the Fixed Asset Manager itself appears not to be installed. This can be frustrating, especially during tax season or financial audits. Here's what you need to know about this issue and how to resolve it.
What Is the Fixed Asset Manager in QuickBooks?
Fixed Asset Manager is an additional tool that comes with certain versions of QuickBooks Desktop (primarily the Accountant and Enterprise editions). It allows users to:
Track fixed assets and their depreciation schedules
Generate IRS-ready depreciation reports
Use multiple depreciation methods (MACRS, Straight Line, etc.)
FAM typically integrates with QuickBooks Desktop and opens as a separate application linked to your company file.
Common Causes of Missing FAM Reports or Installation Issues
There are a few possible reasons why Fixed Asset Manager reports may not be visible or working properly:
FAM Not Installed During QuickBooks Setup
If you didn’t choose to install all components during the QuickBooks setup process, FAM may be missing.
Using an Incompatible Version of QuickBooks
FAM is only available in QuickBooks Desktop Premier Accountant, Enterprise Accountant, and Enterprise editions. It is not included with Pro or non-accountant editions.
Damaged or Corrupted QuickBooks Installation
If your QuickBooks installation is corrupted, some features like FAM may not function or appear correctly.
Company File Not Set Up for Fixed Assets
If you haven’t previously set up asset accounts or opened FAM from the company file, reports may not be generated yet.
Outdated Software or Patches Missing
Older versions of QuickBooks or missing updates can prevent FAM from running properly.
How to Fix Fixed Asset Manager Not Installed or Missing Reports
1. Verify Your QuickBooks Version
Ensure you're using a version that includes FAM:
QuickBooks Desktop Accountant (Premier or Enterprise)
QuickBooks Desktop Enterprise (with Accountant tools)
If you're using QuickBooks Pro or another edition, you'll need to upgrade to access FAM.
2. Repair QuickBooks Installation
Sometimes a simple repair can restore missing components:
Go to Control Panel > Programs > Programs and Features
Select QuickBooks, click Uninstall/Change
Choose Repair, then follow the prompts
After the repair, restart your computer and check if FAM is available.
3. Reinstall Fixed Asset Manager Manually
If FAM was skipped during installation:
Re-run the QuickBooks installer
Choose Modify, and ensure Fixed Asset Manager is selected
Complete the installation process
4. Check for Updates
Make sure your QuickBooks software is up to date:
Open QuickBooks
Go to Help > Update QuickBooks Desktop
Click Update Now, then install available updates
5. Set Up a Fixed Asset Account
If your file has no fixed asset accounts, FAM may not launch correctly. To fix this:
Go to Lists > Chart of Accounts
Create a new account: Type = Fixed Asset
Try opening Fixed Asset Manager again from Accountant > Manage Fixed Assets
6. Open FAM Manually
If installed, you can manually open FAM:
From within QuickBooks: Accountant > Manage Fixed Assets
Or locate the application:
C:\Program Files (x86)\Intuit\QuickBooks 20XX\Components\FAM20
Final Thoughts
If your Fixed Asset Manager reports aren’t showing up or the tool itself isn’t installed, don’t panic. The issue is often related to installation settings, software version, or missing updates. By verifying your QuickBooks edition and ensuring all components are properly installed, you can regain access to essential asset management tools.
If problems persist, consider reaching out to Intuit QuickBooks support or consulting with a QuickBooks ProAdvisor for tailored assistance.